“clients felt like their psychotherapist was significantly more empathic and supportive in the remote setting compared to in person”. Frontiers in Psychology
Clients Ask Is Online & Telephone Therapy & Counselling Less Effective?
It has been Phoebe Allwell’s experience that telephone and online psychotherapy and counselling is as effective, if not more effective than in-person consultations, until recently that was just an opinion but now there is peer-reviewed research to back up that opinion.
Psychology Today published an article on “Digital Empathy” that documents the findings of a research project by Frontiers in Psychology that found “clients felt like their psychotherapist was significantly more empathic and supportive in the remote setting compared to in person”, the experience of online and telephone therapy is just as supportive, if not more supportive, than in-person therapy sessions.
Why Are Clients More Comfortable With Telephone & Online Counselling & Therapy.
The research does not appear to have taken a deep dive into why the therapy or counselling experience was as good, if not better when completed online or via telephone but the article points out that clients may feel more comfortable and have more privacy at home.
When Is In-person Therapy and Counselling Preferable?
The research participants were self-selected so the online video conference experience may not be as positive for people who are not familiar with the use of online video conferencing software, but it would be hard to find someone who was not comfortable using a telephone for virtual counselling and therapy.
To learn more about Oline Therapy & Counselling with Phoebe Allwell at Embodied Presence, book your free clarity session here